Privacy Policy | okjl Official - Secure Gaming in the Philippines
Last Updated: 2026-08-22
Privacy at a Glance
What we collect: Identity, payment, and technical device data.
Why we collect it: To verify your age, process payments, and prevent fraud.
Who sees it: Only our trusted partner providers and legal authorities if required.
Retention: Kept for the account life and required legal periods in the Philippines.
Control: You can request data deletion via our support channels.
1. Introduction and Scope
This Privacy Policy describes how okjl collects, uses, and protects the information of our users within the Philippines. By using our services, you agree to the practices described in this document.
This policy applies exclusively to the services provided on this platform. It does not apply to any third-party websites, external links, or services you visit after leaving our site. We recommend reviewing the privacy policies of any third-party provider you interact with.
2. Personal Information We Collect
Account & Identity Data
We collect basic profile details such as username, password, and contact information to create and manage your secure account.
Verification Documents
To comply with legal requirements, we may collect government-issued identification to verify your age and legal residency in the Philippines.
Payment Data
We collect necessary transaction details to facilitate deposits and withdrawals through our partner payment providers.
Gaming & Transaction Activity
We track your game history, betting patterns, and transaction logs to ensure fair play and manage account bonuses.
Technical & Device Data
We automatically collect IP addresses, browser types, device identifiers, and operating system details to optimize performance and detect multi-accounting.
Support Communication
Records of your interactions with our customer service team are kept to resolve issues and improve our service quality.
3. How We Collect Data
We obtain information through three primary channels:
Directly from you: Information you provide during registration, KYC verification, and support requests.
Automatically: Technical data collected via cookies and server logs while you navigate the site.
Partner Providers: Data from payment processors and identity verification services used to secure our platform.
4. Why We Use Data
Your data is used for the following specific purposes:
Account Management: Maintaining your profile and ensuring secure access to your funds.
Financial Transactions: Processing deposits and withdrawals via secure channels.
Compliance: Verifying that you are of legal gambling age and resident in the Philippines.
Security: Preventing fraud, money laundering, and the creation of duplicate accounts.
Personalization: Tailoring your gaming experience and displayed content based on your preferences.
Legal Obligations: Fulfilling regulatory requirements applicable to gambling operators.
Marketing: Sending promotional updates and bonus offers, provided you have given explicit consent.
5. When We Share Data
We prioritize your privacy and never sell your personal data to third parties. We only share information with:
Service Providers: Technical, payment, and verification partners who operate under strict confidentiality agreements to keep the service running.
Legal Authorities: When required by applicable law in the Philippines or to respond to valid legal requests.
6. How We Protect Data
We employ industry-standard safeguards to protect your information from unauthorized access:
Encryption: Using secure protocols to encrypt data during transit between your device and our servers.
Access Control: Strictly limiting internal access to personal data to authorized personnel only.
Data Isolation: Separating sensitive payment information from general account data.
Active Monitoring: Continuous surveillance of our systems to detect and respond to security threats.
7. Cookies and Tracking
We use cookies to improve your user experience and analyze site traffic. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.
8. Your Rights
You have several rights regarding your personal data. You may exercise these rights by contacting us through the support channels available on this site.
Access & Correction
Request a copy of your data or correct inaccurate information.
Deletion & Portability
Request the erasure of your data or transfer it to another service.
Objection & Withdrawal
Object to specific data processing or withdraw your consent for marketing.
Marketing Opt-out
Unsubscribe from promotional emails or notifications at any time.
Note: Certain data must be retained even after account closure to comply with gambling regulations and anti-money laundering (AML) laws.
9. How Long We Retain Data
We retain your personal information for as long as your account remains active. Once an account is closed, we keep specific data for the timeframe required by applicable law in the Philippines to fulfill legal, accounting, or regulatory obligations.
10. Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be permanently closed and all remaining funds will be handled according to our terms.
Parents or guardians who believe a minor is using our platform are encouraged to report the account immediately via our Support page.
11. Cross-Border Transfers
To provide a global-standard gaming experience, some of our technical and service providers operate outside the Philippines. In such cases, we apply appropriate safeguards to ensure your data remains protected and handled in accordance with our privacy standards.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to check the "Last Updated" date at the top of this page regularly to stay informed.
13. Contact Us
If you have any questions, concerns, or requests regarding your privacy, please reach out to our dedicated team through the official contact channels available on our Support page.